Meet the Team | Independent Irish Health Foods

Meet the Team

Most of our staff are to be found busily working behind the scenes to make sure that all our customers’ needs are met quickly and efficiently. In the following section, we’d like to introduce you to our front-of-house people who you’ll meet or talk to when you contact the company and who will be happy to help you with whatever requirements you may have.

Sales

Lisa Bartlett O'Callaghan
Business Development Manager

Lisa has spent her career working in administration. Her responsibilities at IIHF include the production management of our bi-monthly pricelist,READ MOREREAD LESS

all marketing and advertising, HR, product sourcing and negotiation, overseeing transport records and working closely with the directors on a daily basis. She enjoys the variety that every day brings—from the amazing products available to the wide array of people to communicate with: colleagues, international and local suppliers, and customers old and new. Lisa really believes in the IIHF ethos of providing a flawless service with competitive prices, and enjoys seeing the results and hearing about the excellent reputation that IIHF has built in the industry.

Nicole Scannell
Telesales

Nicole started working at IIHF in January 2016. She previously worked in the HR department of Liebherr Container Cranes Ltd. Her main role there was to map out training plans and maintain a training schedule for both in-house and external courses for all staff members. READ MOREREAD LESS

Nicole works in Telesales where she manages the office-based sales team. Her main role is to ensure the daily function of a very busy sales office, delegating duties to employees and assisting them if they need help. She processes orders via telephone, fax and email. She also deals first-hand with customer queries, finishes the invoicing of completed orders, and gets all the relevant paperwork ready for the drivers for all their deliveries.
Nicole loves being part of a hard-working and dedicated team. She believes all departments give time to help each other when needed, which in turns contributes to the success of IIHF.

Jodie Atherton
Telesales

Jodie started working at IIHF in October 2020. She previously worked as a door-to-door sales person for Vodafone. Her main role there was to sell broadband and provide customers with their entertainment needs.READ MOREREAD LESS

Jodie works in the Telesales department where she processes customer orders via telephone, fax and email. She also deals with customer queries and helps with the finishing of all paperwork and invoicing for completion of orders.
Jodie enjoys being part of a fast-paced environment with fully supportive colleagues.

Kirsty O' Riordan
Marketing

Kirsty started working at IIHF in August 2018. Previously she worked in admin for Electric Ireland’s Business Centre, dealing with customer queries via email and web chat. Kirsty studied Marketing for five years, graduating with an Honors Bachelor degree in 2017. READ MOREREAD LESS

Kirsty works in the Marketing department: she produces the What’s New section of the Customer Pricelist and manages all of the company’s social media. She also works with suppliers on how to best market their products and brand using the numerous marketing options available.
Kirsty enjoys how diverse her role is and believes everyday is a learning experience. She loves the social aspect that comes with dealing first hand with various suppliers and customers.

Sinéad Ní Ghealbháin
Sales & Marketing

Sinéad has been a sales rep in the health food industry since 2003 and with IIHF since 2008. She also worked for many years in the retail side of health food and is trained as a physical and nutritional therapist.READ MOREREAD LESS

Sinéad is the sales rep for the Munster and south Leinster area and is always mindful to “represent” to the best of her ability the wonderful company that she has seen IIHF become. She also is involved in the production of the companies bi-monthly Pricelist and works with suppliers on how to best market their products and brand. Sinéad loves the variety in every day, the people she works with, introducing new products to customers, providing them with information and resolving their issues or queries—hard work but very satisfying! She believes in establishing good links with the customers, ensuring good communication—the key to success in all relationships, helping store managers to expand their product ranges and increasing product knowledge, which in turn increases sales for all. She learns a huge amount from her customers—a kind and warm bunch of people who are always a pleasure to meet!

Oliver McCabe
Independent Consultant

Oliver McCabe joined the IIHF team as an Independent Consultant in July 2017 with the aim of promoting and increasing awareness of the entire IIHF range of brands throughout the independent Irish health food industry.READ MOREREAD LESS

In addition to being a chef, food writer and end user, he also trained as a nutritional therapist, and is keenly aware of the importance of having high quality food products of good provenance widely available through ethical supply chains. He brings this knowledge to bear in his new role. He is Sales Representative for the Dublin, North Leinster, Connacht and Ulster areas and tries to apply common sense and practicality to his role—an approach that was previously instrumental in the transformation of his family’s business, Select Stores in Dalkey, Co. Dublin, into a thriving independent health food store. As a result, he’s passionate about the role the independent health food store can play in educating and inspiring customers to make healthy lifestyle choices. He believes in showcasing what IIHF has to offer through marketing and events around the country and doing so with great heart and soul!

Accounts

Maja Kovacevic
Accounts Receivable

Maja joined IIHF in November 2021. She previously worked as a Time Management Administrator on a Celebrity Cruise Line for eight years. Maja graduated with a degree in HR Administration in 2019 before deciding to reskill in Accounting. At the beginning of 2022, she graduated with an AAT Professional Diploma in Accounting.READ MOREREAD LESS

Maja works in the Accounts Department of IIHF where she manages the daily tasks involved with Accounts Receivable. She ensures that all invoices are processed in a timely manner and that any jobs resulting from that processing, such as claims or returns, are dealt with. Maja likes working in a fast-paced environment where she continues to further her knowledge every day. She enjoys a challenge and finds her work rewarding.

Manish Parisamoottil
Accounts Payable

Manish began his employment with IIHF in August 2021. He has 15 years of experience working in both civil and mechanial construction. He studied Bookeeping in college and has a Bachelor of Commerce degree, which led to him working in the Accounts Departments of companies in countries such as Dubai and Oman.READ MOREREAD LESS

Manish works in the Accounts Department of IIHF where he oversees all daily tasks involved with Accounts Payable. He processes suppliers invoices and matches them with relevant POs. Manish also liaises with suppliers regarding queries they may have about their invoices, issuing credit claims and credit note requests. Manish enjoys being part of a hard-working team. He likes the diversity of every day and always being able to push himself to the best of his abilities.

Warehouse

Denis O'Donoghue
Warehouse Manager

As warehouse manager, Denis ensures that products delivered from our suppliers are efficiently handled andREAD MOREREAD LESS

controlled, from storage and assembly procedures right through to our customers. Denis takes great pride in the work done by the IIHF team and the reputation of our company.

Andrius Rupsas
Stores Manager

A certified computer programmer, Andrius has been working in IIHF for six years. He is responsible for goods-in, goods storage and filling shelves. HeREAD MOREREAD LESS

loves his job because he works with great people. He likes that the smooth operation and efficient set-up of the warehouse makes an important contribution to keeping our customers happy.

Malgorzata Pietrucha
Packing Manager

Originally from Poland, where she worked as a physiotherapist, Gosia has worked with IIHF since moving to Ireland in 2008.READ MOREREAD LESS

Gosia’s work involves all the planning of our pre-pack department, scheduling and supervising the work of the teams on a day-to-day basis, printing labels for own label orders and checking all outgoing stock. Gosia enjoys the challenge of working to deadlines and sending out a quality end product; she really enjoys working with her colleagues, whom she regards as friends, and says she would never move from IIHF!

Stella Switzer
Quality Control

Stella is responsible for quality control in IIHF. Previously, she spent almost two decades working in Munster Wholefoods in variousREAD MOREREAD LESS

aspects of the business such as packing, assembly, goods-in, delivering, sales rep, telesales, accounts and quality control. Stella has been with IIHF since it was set up. She finds that there is something new to be learnt in the business on a daily basis. Her aim is to treat customers and colleagues as she would like to be treated herself, and tries to deal with all work-related issues with that in mind.

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